Delivery Information

We endeavour to ship all online orders received before 3pm on the same day (Monday to Friday), subject to items being in stock. Weekend and bank Holidays orders will be processed on the next working day. Most orders are shipped with An Post  and DPD please allow 1-2 working days for delivery within Ireland. If you have not received your order by this time please contact us.

 

Guarantee

  • If your order arrives damaged due to shipping we will replace it subject to our returns policy.
  • All Guarantee issues will be handled by Bisonhobby only and not the original manufacturer.
  • All items we are check before shipping out.
  • The customer is responsible for the cost of shipping goods to us under the guarantee.

 

Shipping

Shipping charges will be added at checkout. We use a fixed price of € 6.95 –  12 dependent of shipping method ,for shipping within Ireland and will always deliver the best possible price.

Items over 5 kg ,shipping have flat rate.

  • Standard Shipping – € 6.95
  • Express Shipping – € 12

Delivery time 1-2 working days

If you require next day delivery within Ireland, the Customer must Place order Monday to Wednesday

Shipping Carrier Company provide 1-2 days delivery accross  Ireland, but as soon as the courier picks up the parcel, bisonhobby not responsible and does not guarantee the delivery time, everything depends on the Shipping service